Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and FinSyncer ("Company," "we," "us," or "our"). By accessing our website at finsyncer.com, creating an account, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you are entering into these Terms on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms. If you do not have such authority, or if you do not agree with these Terms, you must not use our Services.

2. Description of Services

FinSyncer provides AI-powered bookkeeping, tax preparation, tax planning, CFO advisory, and related accounting and financial services (collectively, the "Services") through a combination of technology-driven automation and licensed CPA oversight. Our Services are delivered primarily through our web-based client portal and direct communication with assigned account managers.

The specific scope of Services provided to you will be outlined in your service agreement or the plan you select at the time of enrollment. We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time with reasonable notice to affected clients.

3. Account Registration

To access our Services, you must create an account by providing accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or use of your account
• Ensuring that all information you provide is accurate, current, and complete

We reserve the right to suspend or terminate your account if any information provided is found to be inaccurate, misleading, or incomplete.

4. Client Responsibilities

The quality and timeliness of our Services depend on your cooperation. As a client, you agree to:

• Provide all requested documents, records, and information in a timely manner
• Ensure that all information and documents provided are accurate and complete
• Respond promptly to questions and requests from your assigned CPA or account manager
• Review all deliverables (financial statements, tax returns, etc.) and report any errors or concerns within 10 business days of delivery
• Maintain your own backup copies of important financial records
• Comply with all applicable laws and regulations related to your business and financial activities

FinSyncer is not responsible for errors, penalties, or adverse outcomes resulting from incomplete, inaccurate, or untimely information provided by you.

5. Fees and Payment

Fees for our Services are based on the plan you select and are outlined on our pricing page or in your individual service agreement. By enrolling in a plan, you agree to the following payment terms:

• Billing cycle: Fees are billed monthly in advance on the same day each month. Annual billing options are available at a discounted rate
• Payment method: You must provide a valid payment method (credit card, debit card, or ACH bank transfer). You authorize us to charge your payment method for all fees incurred
• Late payments: Invoices not paid within 15 days of the due date may incur a late fee of 1.5% per month on the outstanding balance
• Price changes: We may adjust pricing with at least 30 days' written notice prior to the start of your next billing cycle. Continued use of Services after a price change constitutes acceptance of the new pricing
• Taxes: All fees are exclusive of applicable sales tax, which will be added where required by law

6. Professional Standards and Disclaimers

Our licensed CPAs perform all Services in accordance with applicable professional standards, including Generally Accepted Accounting Principles (GAAP), IRS regulations, and the AICPA Code of Professional Conduct.

However, you acknowledge and agree that:

• Tax laws and regulations are subject to change and varying interpretations. Our advice is based on the laws in effect at the time the advice is given
• We will use reasonable professional judgment in preparing your tax returns and financial statements, but we cannot guarantee specific outcomes with tax authorities
• Our Services do not include legal advice. For legal matters, you should consult a qualified attorney
• AI-generated categorizations and suggestions are reviewed by licensed CPAs before being finalized, but you should review all deliverables and bring any concerns to our attention promptly
• Financial projections and estimates are based on assumptions and available data and are not guarantees of future results

7. Intellectual Property

All content, software, algorithms, designs, trademarks, and materials on our Site and within our platform are the property of FinSyncer or our licensors and are protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our platform or its content without our prior written consent.

You retain ownership of all data, documents, and records you provide to us. By uploading content to our platform, you grant us a limited license to use that content solely for the purpose of providing our Services to you.

8. Confidentiality

We treat all client information as confidential in accordance with AICPA professional standards and applicable law. We will not disclose your confidential information to any third party except as authorized by you, required by law, or as necessary to provide our Services (e.g., filing tax returns with the IRS or state tax authorities).

You agree to keep confidential any proprietary information about our systems, processes, and methodologies that you may learn through your use of our Services.

9. Limitation of Liability

To the maximum extent permitted by applicable law, FinSyncer and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or in connection with your use of our Services.

Our total liability for any claim arising from or related to these Terms or our Services shall not exceed the total fees you paid to FinSyncer during the twelve (12) months immediately preceding the event giving rise to the claim.

This limitation of liability does not apply to damages arising from our gross negligence, willful misconduct, or fraud.

10. Indemnification

You agree to indemnify, defend, and hold harmless FinSyncer and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your breach of these Terms; (b) your violation of any law or regulation; (c) your provision of inaccurate, incomplete, or misleading information; or (d) any third-party claim related to your use of our Services.

11. Termination

Either party may terminate the service relationship as follows:

• By you: You may cancel your subscription at any time by providing written notice. Cancellation takes effect at the end of the current billing cycle. No refunds are provided for partial months
• By us: We may terminate or suspend your account immediately if you breach these Terms, fail to pay fees when due, or engage in conduct that we determine is harmful to our business or other clients
• Effect of termination: Upon termination, your access to the client portal will be revoked. We will provide you with a copy of your financial records and work product upon written request, subject to payment of any outstanding fees

12. Dispute Resolution

Any dispute arising from or relating to these Terms or our Services shall first be addressed through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within 30 days, either party may submit the dispute to binding arbitration in accordance with the rules of the American Arbitration Association (AAA). The arbitration shall take place in the State of New Jersey, and the decision of the arbitrator shall be final and binding.

You agree to waive any right to participate in a class action lawsuit or class-wide arbitration against FinSyncer.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. When we make material changes, we will notify you by email or by posting a notice on our Site at least 30 days before the changes take effect. Your continued use of our Services after the effective date of any changes constitutes your acceptance of the revised Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any individual service agreement you enter into with us, constitute the entire agreement between you and FinSyncer regarding your use of our Services. These Terms supersede all prior agreements, representations, and understandings between the parties.

17. Contact Us

If you have questions about these Terms, please contact us: